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We're here to help you succeed.

Enterprise support, media inquiries, or technical troubleshooting through the right channel.

Quick answers

Save time by checking our most common inquiries first.

Visit Full Help Center

How long does verification take?

Standard verification is usually completed within 24 hours.

I haven't received my payout.

Payouts are batched daily and bank processing may take 2 to 3 business days.

How do I dispute a rating?

Open a support ticket from the relevant job or service in your dashboard.

Send a detailed message

Our tier-2 support team usually responds within 12 hours.

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Standard Support

SLA: 24 Hours

support@skilllink.com

Account issues, verification help, and general inquiries.

Strategic Sales

SLA: 12 Hours

enterprise@skilllink.com

High-volume recruitment, integrations, and partnerships.

Trust & Safety

SLA: 1 Hour

+251 11 000 0000

Severe safety reports and urgent abuse escalation.

Our Global Offices

SkillLink is expanding globally. Come visit our regional hubs.

Global Headquarters

Addis Ababa

Bole Sub City, Woreda 03, House 712

+251 11 000 0000
Regional Hub

Nairobi

Westlands, Sanlam Tower, 5th Floor

+254 20 000 0000
European Office

London

Techspace Shoreditch, 25 Luke St

+44 20 0000 0000
Community

Ready to join our growing community?

Whether you want to hire, find a job, or offer services, SkillLink provides the unified platform you need.

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